Creating terms and conditions for a non-profit e-commerce shop is an important step to establish clear guidelines and protect both your organization and customers. Here’s a template for general terms and conditions:

**Terms & Conditions for [Your Non-Profit’s Name] E-Commerce Shop**

**1. Acceptance of Terms and Conditions**

By accessing and using the [Your Non-Profit’s Name] E-Commerce Shop (hereinafter referred to as “the Shop”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use the Shop.

**2. Shop Description**

The Shop is operated by [Your Non-Profit’s Name], a registered non-profit organization, and is designed to offer a range of products for sale to support our charitable mission. We reserve the right to modify or discontinue any product or service at any time without notice.

**3. Pricing**

All prices displayed on the Shop are in [Currency], and we reserve the right to change prices without notice. Prices do not include applicable taxes or shipping fees, which will be added to your order as necessary.

**4. Orders**

Placing an order through the Shop constitutes an offer to purchase the selected products under these Terms and Conditions. We reserve the right to accept or reject any order for any reason, including without limitation, if the product is out of stock or if there are errors in product descriptions or pricing.

**5. Payment**

Payment for orders must be made through the payment methods provided on the Shop’s website. By submitting your payment information, you authorize us to charge the provided payment method for the total order amount, including taxes and shipping fees.

**6. Shipping**

We will make every effort to ship your order promptly. Shipping times and fees are provided during the checkout process and may vary based on location and product availability. We are not responsible for delays caused by shipping carriers.

**7. Returns and Refunds**

Please refer to our separate Returns and Refunds Policy for detailed information on the process for returning products and requesting refunds.

**8. Privacy Policy**

Your use of the Shop is also governed by our Privacy Policy, which can be found on our website. By using the Shop, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

**9. Intellectual Property**

All content and materials on the Shop, including but not limited to text, graphics, logos, images, and software, are the property of [Your Non-Profit’s Name] or its licensors and are protected by copyright and other intellectual property laws.

**10. Limitation of Liability**

In no event shall [Your Non-Profit’s Name] be liable for any indirect, consequential, special, or punitive damages arising out of or related to the use of the Shop or any products purchased through the Shop.

**11. Governing Law**

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from the use of the Shop or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

**12. Changes to Terms and Conditions**

[Your Non-Profit’s Name] reserves the right to modify or update these Terms and Conditions at any time without notice. It is your responsibility to review these Terms and Conditions periodically for changes.

By using the [Your Non-Profit’s Name] E-Commerce Shop, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

Last Updated: [Date]

If you have any questions or concerns about these Terms and Conditions, please contact us at [Contact Email Address].

[Your Non-Profit’s Name]
[Your Non-Profit’s Address]
[Your Non-Profit’s Contact Information]